Nova Jewelry Warranty Policy:
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Lifetime Warranty:
Nova Jewelry offers a lifetime warranty free of cha covers manufacturing defects and craftsmanship issues for the original purchaser. This includes problems related to the quality of the jewelry's construction, such as stone setting, metal defects, and finishing imperfections. However, please note that the warranty does not cover issues like plating wear, chain breaking due to excessive force, or any problems arising from improper or abusive use of the jewelry. It's designed to provide you with confidence in the quality of your purchase while excluding issues that may result from normal wear and tear or misuse. The lifetime warranty applies to all our jewelry products, providing you with peace of mind and confidence in your purchase.
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30 days Warranty on Everything:
In addition to the lifetime warranty, we also provide a 30 days warranty on all our jewelry items. This warranty ensures that your jewelry meets your expectations and is free from any initial defects or damages. If you encounter any issues within the first month of purchase, we will gladly address them by either repairing or replacing the item.
Proof of Purchase: To avail of our warranty services, please provide proof of purchase, such as receipt or warranty card, confirming the date and details of your purchase. This will help us validate your warranty claim and promptly assist you with any concerns you may have.
At Nova Jewelry, we take pride in the quality and craftsmanship of our products, and we stand behind their durability and beauty. Our warranty policy is a testament to our commitment to your satisfaction and ensures that you can enjoy your jewelry with confidence for years to come. If you have any questions or need assistance with our warranty, feel free to reach out to our customer service team, and we will be more than happy to assist you.
